:root {
  --bg: #f4f4f2; --surface: #ffffff; --text: #1f2328; --muted: #57606a; --border: #d0d7de;
  --brand: #1d2b36; --ok: #1d6b4f; --ok-bg: #e6f4ee; --warn: #8a5a00; --warn-bg: #fff4d6;
  --bad: #a4161a; --bad-bg: #fde8e8; --info: #0b4f8a; --info-bg: #e7f0fa; --focus: #0969da;
}
@media (prefers-color-scheme: dark) {
  :root { --bg: #111417; --surface: #1b2026; --text: #e6e8ea; --muted: #9aa4ae; --border: #333b44;
    --brand: #0c1318; --ok: #5cc398; --ok-bg: #12301f; --warn: #e5b44a; --warn-bg: #352a10;
    --bad: #ff8a8a; --bad-bg: #3a1618; --info: #7fb6ee; --info-bg: #13283d; --focus: #58a6ff; }
}
* { box-sizing: border-box; }
body { margin: 0; background: var(--bg); color: var(--text); font: 16px/1.5 system-ui, -apple-system, "Segoe UI", Roboto, Arial, sans-serif; }
a { color: var(--info); }
header.top { background: var(--brand); color: #fff; padding: 14px 16px; display: flex; justify-content: space-between; align-items: center; gap: 12px; flex-wrap: wrap; }
header.top .brand { font-weight: 700; letter-spacing: .3px; }
header.top nav a, header.top nav button { color: #fff; margin-left: 14px; text-decoration: none; font-size: 14px; background: none; border: 0; cursor: pointer; font: inherit; }
main { max-width: 1200px; margin: 0 auto; padding: 20px 16px 48px; }
main.narrow { max-width: 520px; }
.card { background: var(--surface); border: 1px solid var(--border); border-radius: 10px; padding: 20px; margin-bottom: 16px; }
h1 { font-size: 24px; margin: 0 0 12px; } h2 { font-size: 18px; margin: 0 0 12px; }
.muted { color: var(--muted); font-size: 14px; }
label { display: block; font-weight: 600; margin: 12px 0 6px; }
input[type=text], input[type=password], input[type=number], select, textarea {
  width: 100%; padding: 10px 12px; border: 1px solid var(--border); border-radius: 6px; background: var(--surface); color: var(--text); font: inherit; }
textarea { min-height: 80px; }
input:focus, select:focus, textarea:focus, button:focus { outline: 2px solid var(--focus); outline-offset: 1px; }
button, .btn { display: inline-block; border: 0; border-radius: 6px; padding: 12px 18px; font: inherit; font-weight: 600; cursor: pointer; text-decoration: none; }
.btn-primary { background: var(--ok); color: #fff; width: 100%; }
.btn-secondary { background: transparent; color: var(--bad); border: 1px solid var(--bad); width: 100%; margin-top: 10px; }
.btn-small { padding: 8px 12px; font-size: 14px; background: var(--brand); color: #fff; }
.btn-danger { background: var(--bad); color: #fff; }
.alert { padding: 12px 14px; border-radius: 8px; margin-bottom: 14px; }
.alert-ok { background: var(--ok-bg); color: var(--ok); } .alert-warn { background: var(--warn-bg); color: var(--warn); }
.alert-bad { background: var(--bad-bg); color: var(--bad); } .alert-info { background: var(--info-bg); color: var(--info); }
.summary dt { color: var(--muted); font-size: 14px; } .summary dd { margin: 0 0 10px; font-weight: 600; }
.table-wrap { overflow-x: auto; }
table { width: 100%; border-collapse: collapse; font-size: 14px; }
th, td { text-align: left; padding: 9px 10px; border-bottom: 1px solid var(--border); white-space: nowrap; }
th { color: var(--muted); font-weight: 600; }
.pill { display: inline-block; padding: 2px 8px; border-radius: 999px; font-size: 12px; font-weight: 700; }
.pill-HIGH, .pill-CUSTOMER_DENIED, .pill-bad { background: var(--bad-bg); color: var(--bad); }
.pill-MEDIUM, .pill-MANUAL_REVIEW, .pill-EXPIRED, .pill-warn { background: var(--warn-bg); color: var(--warn); }
.pill-LOW, .pill-NONE, .pill-RELEASED, .pill-CUSTOMER_CONFIRMED, .pill-ok { background: var(--ok-bg); color: var(--ok); }
.pill-info, .pill-REQUIRED, .pill-EMAIL_SENT, .pill-SMS_SENT, .pill-CALL_ATTEMPTED, .pill-AWAITING_CUSTOMER, .pill-PENDING, .pill-UNKNOWN { background: var(--info-bg); color: var(--info); }
.filters { display: grid; grid-template-columns: repeat(auto-fit, minmax(150px, 1fr)); gap: 10px; align-items: end; }
.filters label { margin: 0 0 4px; font-size: 13px; }
.grid2 { display: grid; grid-template-columns: repeat(auto-fit, minmax(320px, 1fr)); gap: 16px; }
.timeline { list-style: none; padding: 0; margin: 0; font-size: 14px; }
.timeline li { padding: 6px 0; border-bottom: 1px dashed var(--border); display: grid; grid-template-columns: 150px 1fr; gap: 10px; }
.timeline time { color: var(--muted); font-variant-numeric: tabular-nums; }
code, .mono { font-family: ui-monospace, SFMono-Regular, Consolas, monospace; font-size: 13px; word-break: break-all; }
.actions form { margin-bottom: 14px; padding-bottom: 14px; border-bottom: 1px solid var(--border); }
.check { display: flex; gap: 8px; align-items: center; font-weight: 400; }
@media (max-width: 600px) { .timeline li { grid-template-columns: 1fr; } h1 { font-size: 21px; } }
.btn-block { width: 100%; }
.spacer { height: 14px; }
form.inline { display: inline; }
h3 { font-size: 15px; margin: 4px 0 6px; }

.mode-banner { padding: 12px 14px; border-radius: 8px; margin-bottom: 16px; border: 2px solid; }
.mode-observe { background: var(--warn-bg); color: var(--warn); border-color: var(--warn); font-size: 15px; }
.mode-active { background: var(--info-bg); color: var(--info); border-color: transparent; font-size: 13px; }
.would-card { border: 2px dashed var(--warn); }
ul.would { margin: 8px 0 0; padding-left: 18px; font-size: 14px; }
td.wrap { white-space: normal; min-width: 260px; }
.codes { font-family: ui-monospace, SFMono-Regular, Consolas, monospace; font-size: 16px; columns: 2; list-style: none; padding: 0; }
.qr svg { width: 220px; height: 220px; background: #fff; padding: 8px; border-radius: 6px; }